They can connect in easily with TeamViewer to solve more complex issues. Tech Support is usually right with their first suggestion. Pros: The software is designed in a way to be flexible and adaptable to fit the needs of business, including those who have reason to be a bit more complex, such as tracking time by time or adjusting by department.Ĭustomer Support is friendly, responsive, and 'on the ball'.
There is nothing any of those did that is missing in this package that was much more affordable for a smaller company. I've had previous experience with TimeTrak, Kronos, and Workday. Overall this is a GREAT product that was so much more value for the money. I could geo-fence this location if needed quite easily in the software by entering the address where remote workers are expected to be. I recently setup smart phone app, and again to avoid buddy punching or fraud, I've forced pictures to be taken when a user swipes, and it records their location using GPS. Hand print, facial recognition, and finger prints are all easy to setup to talk with the software. We also wanted to avoid 'buddy punching', and AMG has a great mix of hardware to solve this.
Overall: AMG was purchased when we opened a new facility to track workers. 'AMG is very powerful and should fit most needs.'
